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(also known as CD3 or WSJF) ❓What is it A prioritisation approach to make value and urgency m...

❓What is it Acknowledges that no matter how much research you do, your service enhancement is ...

❓What is it A simple to use template that encapsulates the experiment to run against a defined...

❓What is it A Team Charter is a collaborative document defining a team's purpose, objectives, ...

❓What is it A visualisation of the biggest assumptions and unknowns captured at various points...

❓What is it Creating and distributing a structured questionnaire to gather insights, feedback,...

❓What is it Watching and analysing users in their natural environment to understand their beha...

❓What is it This is a cornerstone of qualitative research, and is recommended that some user r...

❓What is it A visual aid that can help you find the best place to focus your team’s energies o...

❓What is it Defines a perceived unmet user need in a clear, concise description through the us...

❓What is it Identifies and aligns objectives or goals defined at a service/product level with ...

❓What is it A customer journey map is a visual representation of the activity a user undertake...

❓What is it A collaborative technique used by user research to build a broader understanding o...

❓What is it A value proposition framework is a structured approach to defining and communicati...

❓What is it This analytical technique is intended to get to the root cause of a problem by ask...

❓What is it A template that provokes a product mindset and critical thinking to develop, artic...

❓What is it Design thinking and group discussion are highly complex processes in which thought...

❓What is it A future visioning technique to articulate the benefits of the idea at the point o...

❓What is it This collaborative technique involves running a physical or virtual session to act...

❓What is it Identifies and aligns objectives or goals defined at a service/product level with ...