User story mapping is a visual representation of the user journey across a product or service. It helps teams understand the functionality and prioritise development tasks, ensuring that the user's perspective and needs remain at the forefront.
👥Who
User story mapping only delivers any benefit when done as a team activity. The whole core team should take part in this activity to ensure diversity and aligned understanding on any MVP candidates.
🛠 Running the technique
Find a large wall or digital collaboration tool like Miro. Begin by outlining the backbone of your user's journey. This is a series of high-level activities or key steps the user goes through when interacting with the service.
These are positioned sequentially from left to right, reflecting the order in which they typically occur.
Below each high-level activity, you'll break it down into more granular tasks or sub-activities.
Now, for each of these tasks or sub-activities, you'll develop a user story or backlog item.
The vertical positioning of user stories under each activity can indicate priority, with higher priority items at the top.
This helps teams understand what should be developed first to deliver the most valuable features to the user early on.
By viewing the map, teams can group certain user stories together into logical releases or iterations. This is especially useful when determining the features for a Minimum Viable Product (MVP) versus those for subsequent releases.
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